Peach Terms of Service
www.getpeach.ai · Last updated: 17 March 2026
Welcome to Peach!
These Terms of Service (the "Terms") constitute a legally binding agreement between you and C.V. Companion Ventures Limited, a company duly incorporated under the laws of the Republic of Cyprus, registered under number HE 486475, with its registered office at Griva Digeni, 36B, Flat/Office 103, 1066, Nicosia, Cyprus ("Company", "we", "us", or "our"), governing your access to and use of the website located at www.getpeach.ai and all related services, features, content, and applications (collectively, the "Services").
By accessing or using the Services you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, you must immediately cease using the Services.
Any version of these Terms in a language other than English is provided for convenience only. The English version shall prevail in the event of any inconsistency.
Key Points at a Glance
Entertainment only.
Peach's AI Companions are fictional characters. They do not possess genuine emotions, intentions, or the ability to act in the real world. The Services are not a substitute for human relationships or professional support.
Adults only.
You must be 18 years of age or older to access the Services.
AI limitations.
Outputs are generated by AI and may be inaccurate, incomplete, or unexpected. You are responsible for evaluating them critically.
Your content.
You retain ownership of content you submit but grant us a licence to use it to provide the Services.
Subscriptions renew automatically.
Paid subscriptions renew until you cancel them.
Governing law.
These Terms are governed by the law of the Republic of Cyprus.
1. The Services
Peach is an online AI-powered companion platform. Using sophisticated artificial intelligence and machine learning algorithms, the Services generate virtual, fictional characters ("AI Companions") with whom you can interact via text, images, voice notes, and other media formats we may introduce from time to time.
AI Companions are purely fictional. Any resemblance to real persons, living or deceased, is coincidental. Conversations, promises, expressions of emotion, or offers made by AI Companions within the Services exist only within the digital environment of the platform and carry no legal or real-world effect.
We may add, modify, suspend, or remove features, content, and AI Companions at any time at our sole discretion, with or without notice.
2. Eligibility
To access and use the Services you must:
- be at least 18 years of age;
- have the legal capacity to enter into a binding contract in your jurisdiction;
- not be prohibited from receiving the Services under applicable law; and
- not be located in, or be a national or resident of, any country subject to applicable trade sanctions or embargoes.
By using the Services you represent and warrant that you meet all of the above requirements. We reserve the right to request proof of age at any time and to suspend or terminate your account if we have reason to believe you do not meet the eligibility criteria.
3. Account Registration and Security
3.1 Registration
Certain features of the Services require you to create a user account ("Account"). When registering, you agree to provide accurate, current, and complete information and to keep it up to date. You may not register using another person's identity or false information.
3.2 Account Security
You are solely responsible for:
- maintaining the confidentiality of your login credentials;
- all activity that occurs under your Account, whether authorised by you or not;
- promptly notifying us at support@companion-company.com if you become aware of any unauthorised access to your Account.
Your Account is personal and non-transferable. You may not sell, lend, or share it with any other person. We will not be liable for any loss arising from unauthorised use of your Account.
3.3 Account Termination by Us
We reserve the right to suspend or terminate your Account at any time, with or without notice, if we reasonably believe you have violated these Terms or any applicable law. You agree that we will not be liable to you or any third party for any suspension or termination of your Account.
4. Acceptable Use
4.1 Permitted Use
You may access and use the Services solely for personal, non-commercial purposes, in accordance with these Terms and all applicable laws and regulations.
4.2 Prohibited Conduct
You agree that you will not:
- use the Services if you are under 18 years of age;
- use the Services for any illegal, harmful, fraudulent, or abusive purpose;
- upload, transmit, or generate content that is defamatory, harassing, threatening, obscene, or violates any applicable law;
- infringe the intellectual property, privacy, or other rights of any third party;
- attempt to reverse-engineer, decompile, disassemble, or discover the source code or underlying algorithms of the Services;
- use automated scripts, bots, scrapers, or other tools to extract data or content from the Services;
- represent AI-generated output as human-created content in any context where such misrepresentation would be harmful or deceptive;
- interfere with, disrupt, or compromise the integrity or security of the Services or our infrastructure;
- circumvent or attempt to circumvent any access controls, rate limits, safety filters, or content moderation mechanisms;
- use any content, outputs, or data obtained from the Services to develop, train, or improve any product or service that competes with Peach or the Company;
- engage in, promote, facilitate, or condone human trafficking, sex trafficking, exploitation, coercion, abuse, or any related activities;
- use the Services in any jurisdiction where doing so is prohibited by applicable law.
The Company actively cooperates with law enforcement authorities. Any suspected activities or communications that may constitute a criminal offence may be reported to relevant authorities without prior notice to the user involved.
5. Content
5.1 Your Input
"Input" means any text, images, data, or other material you submit to or through the Services. You are solely responsible for your Input. By submitting Input, you represent and warrant that: (a) you own all necessary rights in the Input, or have obtained all required licences and permissions; and (b) the Input does not violate any applicable law or infringe any third-party rights.
5.2 Licence to Us
By submitting Input, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable licence to use, reproduce, process, adapt, and otherwise utilise your Input solely for the purpose of providing and improving the Services. If you do not wish your Input to be used for model training, please contact us at privacy@getpeach.ai to opt out. Please note that opting out may limit certain features of the Services.
5.3 AI-Generated Output
"Output" means content generated by the Services in response to your Input. Due to the probabilistic nature of AI, Output may not always be accurate, complete, appropriate, or unique across users. You acknowledge that:
- Output may be inaccurate, incomplete, biased, or offensive and does not reflect the views of the Company;
- Output is not a substitute for professional advice in any field, including medical, legal, financial, or psychological matters;
- other users may receive similar or identical Output;
- you are responsible for evaluating the appropriateness of any Output before relying on it.
5.4 Company IP
All AI Companions, platform design, logos, software, algorithms, models, and any other intellectual property forming part of the Services are the exclusive property of the Company or its licensors. Nothing in these Terms transfers any ownership right to you. You may not reproduce, modify, distribute, or exploit any Company IP without our prior written consent.
6. Subscriptions and Payments
6.1 Free and Paid Features
Some features of the Services are available free of charge. Other features are available only to paid subscribers or purchasers of tokens or credits ("Paid Services"). The pricing and conditions applicable to Paid Services are presented to you at the point of purchase.
6.2 Billing and Renewal
Paid subscriptions are billed in advance on a recurring basis (monthly or annually, as selected). Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You authorise us (or our third-party payment processor) to charge your designated payment method for all applicable fees.
6.3 Cancellation
You may cancel your subscription at any time via your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to Paid Services until the end of the period for which you have paid. We do not provide refunds or credits for partial billing periods, except as required by applicable law or as set out in Section 6.5.
6.4 Price Changes
We may change the fees for Paid Services. We will give you at least 30 days' advance notice of any price increase. The new price will take effect at your next renewal date, and you may cancel before then if you do not accept the change.
6.5 EEA Consumer Withdrawal Right
If you are an EEA-based consumer, you have the right to withdraw from these Terms within 14 days of accepting them without giving any reason (the "Cooling-Off Period"). To exercise this right, please notify us by sending an email to support@companion-company.com before the end of the Cooling-Off Period. Please note that if you have expressly requested that we begin providing the Services during the Cooling-Off Period, you acknowledge that you will lose your right of withdrawal once the Services have been fully performed.
6.6 Taxes
All fees are exclusive of applicable taxes unless stated otherwise. You are responsible for all applicable taxes, duties, or levies arising from your purchase.
6.7 Third-Party Platforms
If you subscribe to Paid Services through a third-party platform or app store not authorised by us, we are not responsible for any costs, charges, or liabilities arising therefrom.
7. User Safety and Wellbeing
Your safety and wellbeing matter to us. Please keep the following in mind:
- The Services are for entertainment purposes only. They are not intended as a substitute for professional emotional, psychological, or medical support. If you are experiencing mental health difficulties or are in distress, please seek assistance from a qualified professional.
- Do not disclose sensitive personal information — such as financial details, home address, phone number, or passwords — to AI Companions or other users on the platform.
- AI Companions do not have feelings, intentions, or the ability to act in the real world. Any apparent expressions of emotion or care are simulated outputs of an AI system.
- You can report concerns, suspicious behaviour, or harmful content using the in-product report functionality or by contacting us at support@companion-company.com.
8. Privacy and Data Protection
We collect and process your personal data in accordance with our Privacy Policy, available at www.getpeach.ai/privacy. The Privacy Policy forms part of our legal relationship with you and you should read it carefully.
By using the Services, you acknowledge that the Company may process your personal data as described in the Privacy Policy. We comply with the EU General Data Protection Regulation (GDPR) as it applies in Cyprus and, where applicable, any other data protection laws.
9. Disclaimers
To the fullest extent permitted by applicable law, the Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, or statutory. The Company specifically disclaims all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that: (A) the Services will be uninterrupted, timely, secure, or error-free; (B) any Output will be accurate, complete, reliable, or appropriate; or (C) any defects will be corrected.
10. Limitation of Liability
To the fullest extent permitted by applicable law, the Company, its officers, directors, employees, agents, licensors, and service providers shall not be liable to you or any third party for any indirect, incidental, consequential, exemplary, special, or punitive damages — including, without limitation, loss of profits, revenue, data, goodwill, or business — arising out of or in connection with your access to or use of (or inability to use) the Services, even if we have been advised of the possibility of such damages.
Where liability cannot be excluded by law, our total aggregate liability to you shall not exceed the amount paid by you to us (if any) in the 12 months preceding the event giving rise to the claim, or EUR 100, whichever is greater.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law. If you are an EEA consumer, statutory consumer rights that cannot be excluded by contract continue to apply.
11. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your access to or use of the Services; (b) your Input; (c) your breach of these Terms; or (d) your violation of any applicable law or any third-party rights.
12. Third-Party Links and Services
The Services may contain links to or integrations with third-party websites, products, or services ("Third-Party Services"). We do not endorse, control, or assume any responsibility for Third-Party Services. Your use of Third-Party Services is at your own risk and subject to the applicable third-party terms and policies. We disclaim all liability for any damage or loss arising from your use of Third-Party Services.
13. Intellectual Property Complaints
If you believe that any content on the Services infringes your intellectual property rights, please send a written notice to legal@getpeach.ai containing the following information:
- Your name, address, telephone number, and email address;
- A description of the copyrighted or other protected work you claim has been infringed;
- A description of where the allegedly infringing material is located on the Services;
- A statement that you have a good-faith belief that the use of the material is not authorised by the rights owner, its agent, or the law;
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the rights owner or are authorised to act on the rights owner's behalf;
- Your physical or electronic signature.
We may remove or disable access to content alleged to be infringing pending investigation, and may terminate accounts of repeat infringers.
14. Modifications to the Terms and Services
We reserve the right to update these Terms at any time. Where changes materially adversely affect your rights, we will give you at least 30 days' advance notice via email or an in-product notification. For other changes, the revised Terms will be effective upon posting. The "Last updated" date at the top of this document will reflect any revision.
Your continued use of the Services after the effective date of any updated Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Services.
We may also change, suspend, or discontinue any part of the Services at any time, with or without notice.
15. Termination
15.1 By You
You may stop using the Services and close your Account at any time via your account settings or by contacting us at support@companion-company.com. If you have a paid subscription, your termination is subject to the cancellation terms in Section 6.3.
15.2 By Us
We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including for breach of these Terms or applicable law, or where we reasonably believe your use of the Services poses a risk to us, other users, or any third party. Where reasonably practicable, we will notify you in advance so you can export your data, unless doing so would be inappropriate, harmful, or legally prohibited.
15.3 Effect of Termination
Upon termination, all licences granted to you under these Terms will immediately cease. Sections that by their nature should survive termination — including, without limitation, Sections 5.4, 9, 10, 11, 16, and 17 — shall survive.
15.4 Appeals
If you believe we have suspended or terminated your Account in error, please contact us at support@companion-company.com.
16. Governing Law and Dispute Resolution
16.1 Governing Law
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict of laws provisions.
16.2 Dispute Resolution
If you have a concern or dispute, we encourage you to contact us first at support@companion-company.com to attempt to resolve the matter informally. We will endeavour to respond within 30 days.
16.3 Jurisdiction
Subject to Section 16.4, you agree that any dispute arising out of or in connection with these Terms shall be resolved exclusively by the competent courts of the Republic of Cyprus.
16.4 EEA Consumer Alternative Dispute Resolution
If you are an EEA-based consumer, you may also raise any dispute with an alternative dispute resolution body via the European Commission's Online Dispute Resolution (ODR) Platform at https://ec.europa.eu/consumers/odr. You retain the right to bring proceedings in the courts of your country of residence.
17. General Provisions
17.1 Entire Agreement
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and the Company with respect to the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.
17.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and such provision shall be modified to the minimum extent necessary to make it enforceable.
17.3 Waiver
No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right.
17.4 Assignment
You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may freely assign or transfer our rights and obligations, including in connection with a merger, acquisition, or sale of assets. Any purported assignment by you in violation of this Section shall be null and void.
17.5 Trade Controls
You must comply with all applicable trade laws, including sanctions and export control laws. The Services may not be used in, or for the benefit of, any country, territory, individual, or entity subject to applicable trade restrictions.
17.6 Force Majeure
We will not be liable for any delay or failure in performance of the Services resulting from causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authority, fire, flood, earthquake, pandemic, strikes, or failure of third-party infrastructure.
17.7 Language
These Terms are drafted in English. Any translation is for convenience only, and the English version shall prevail.
18. Contact Us
If you have any questions about these Terms or the Services, please contact us:
C.V. Companion Ventures Limited
Griva Digeni, 36B, Flat/Office 103, 1066, Nicosia, Cyprus
General / Support: support@companion-company.com
Privacy: privacy@getpeach.ai
Legal / IP: legal@getpeach.ai